NOVA Veterans is a 501c3 organization dedicated to improving the lives and wellbeing of the vulnerable and underserved veterans in northern Virginia and surrounding regions. Our mission is more critical than ever due to the most susceptible and at-risk population of veterans we serve. Our target veteran population is identified as the most vulnerable and underserved: the elderly, those who are living in poverty, those with mental and emotional health challenges, and the disabled. We understand that veterans’ social determinants of health also have an impact on how they are able to access and receive services. We aim to create equity in access and receipt of services by bridging and aligning the veteran’s many needs with the appropriate services and organizations. Mission Operations: We employ a comprehensive case management system coupled with a network of known and vetted partners to develop a customized course of action and wellness plan for each veteran and/or that veteran’s caregiver/spouse. We first holistically assess each veteran’s most pressing needs and then focus on follow-on issues to ensure comprehensive services, wrap- around support and continuity of care is accomplished. Meeting veteran’s urgent needs followed by advocacy and action steps for continuous improvement in their overall quality of life is our priority. Our Support Services protocol includes: 1. Performing a comprehensive holistic intake to determine extent and priority of needs 2. Researching potential services/resources that align with specific veteran needs and demographics 3. Filling out online provider service requests and direct coordination between providers and veteran 4. Ensuring services are rendered and veteran receives appropriate timely care and support 5. Following up with veteran/caregiver to confirm all needs are met to improve their quality of life NOVA Veterans Association’s service is unique when compared with a referral or navigation service. It requires professionals who are trained in one-on-one client case management, advocacy, and HIPAA/privacy-compliant data management tools in order to personally and effectively support our veterans. It is essential to understand the necessity of our personal case management and advocacy.
Member Since: 2022